OpenBrace Limited is committed to safeguarding the privacy of our customers and website visitors. Any personal information that you supply to us will be held with the utmost care and used only for limited and appropriate purposes.

This policy explains in detail what information we might collect about you and how we will treat any such information.

Last updated: 05 Oct 2015

1  Information That We Collect

We may collect and store any or all of the following kinds of information resulting from your use of this website:

However, note that:

  • Payments for our products and services may in future be handled through one or more third-party payment-processing services, details of which will be given on the appropriate website pages if and where relevant. Any personal or financial information that you supply to any such payment services will be subject to their own privacy policy and data protection arrangements, and you should consult their own websites for details of these.
  • We do not ourselves collect, process or store any credit card details nor any other such sensitive and confidential financial details, and will not obtain any such details from any third-party payment-processing services that we might use.
  • Our software products do not collect or report any information about you (in particular, they do not “phone home” or otherwise communicate any personal information with this website or any other OpenBrace or third‑party systems).

2  Use of the Information

We may use the information collected via this website to:

3  Disclosure

We may disclose information that we hold about you to any of our employees and officers insofar as this is reasonably necessary for the purposes set out in this privacy policy.

We may, for specific and limited purposes, use third-party services to store or process information. Where this is the case we will only use reputable third parties whose own security arrangements and privacy and data protection policies are considered by us to be adequate to ensure that there will be no unauthorised access to the information, nor any use or disclosure of it by that third party in any way that is incompatible with this privacy policy. In addition, where such a use of a third-party service does not intrinsically need to identify you we will exclude, encrypt or otherwise obfuscate any details passed to them that could be used to identify you, to whatever extent and in whatever manner we consider to be appropriate.

If and where payments for any of our products and services are processed using one or more third-party payment-processing services we will share the relevant order and payment information with them to the extent necessary for processing each payment (including where this is required for fraud prevention or to assess or reduce credit risk).

In addition, we may disclose information about you:

Except where specifically permitted by this privacy policy, we will not provide your information to third parties and will keep your information confidential.

4  Cookies

The OpenBrace website may make limited use of small pieces of information known as “Cookies” that are sent from the website to your web browser and then returned to the website. It uses these cookies so that relevant parts of the website can recognise how the individual requests that you send to it are related to each other and form an ongoing conversation.

However, the OpenBrace website makes only minimal use of cookies and in particular it does not use any “persistent” or “tracking” cookies, nor will it send you, update, access, or otherwise make use of any “third‑party” cookies (which could potentially pass information between this website and other websites or services).

For a more complete explanation of “Cookies” and full details of the OpenBrace website’s uses of cookies, refer to the OpenBrace website’s Cookies page.

5  International Data Transfers

Information that we collect will be stored and processed within the UK and is subject to UK data protection laws.

However:

  • Any information that you submit for publication on this website’s discussion forums may be published on the Internet and may therefore become available publicly throughout the world.
  • Backup copies of some or all of the information that we collect may be transferred to and stored in other countries (including the United States) which may not have data protection laws equivalent to those in force in the UK; however, any such backup copies will be strongly encrypted such that only OpenBrace Limited is able to retrieve any of the information.
  • To comply with EU VAT rules we may at any time be required to provide details of some or all orders and payments for our products and services to any EU member state’s tax authority for auditing purposes.

By supplying any information to OpenBrace Limited you consent to the above transfers of information.

6  Security of Your Personal Data

We will take reasonable technical and organisational precautions to prevent the loss, misuse, alteration or unauthorized disclosure of any personal information that you supply to us.

If you use any service provided by this website that requires a password:

  • You are responsible for choosing a suitably secure password and for keeping your password confidential.
  • We will not ask you for your password other than on the relevant secure pages of this website.
  • We will not store your password directly, and no OpenBrace staff will have access to your password. Instead, we will store only an encrypted value derived from your password, sufficient to allow us to check attempts to login to the website.

7  Amendments to This Policy

We may make updates to this privacy policy at any time, so you may wish to check this page before any submission of any personal information to this website. However, we will not reduce the privacy of any information that you have previously supplied to us without first obtaining your explicit consent.

The date of the most recent revision to this privacy policy is shown at the top of this page.

8  Data Controller and Your Rights

OpenBrace Limited is the “data controller” for this website, and is registered under the UK Data Protection Act, with registration number Z1341475. Under that act we have a legal duty to protect any information we collect from you.

You may instruct us to provide you with details of the personal information that we hold about you. Provision of such information will be subject to the payment of a fee (currently fixed at £10.00), and you will first be required to provide appropriate proof of your identity. Initially you should contact us by e‑mail or by post, using the contact details given below. We will respond with details of how to pay the fee and any further information that we require from you in order to process your request.

You may instruct us not to use your personal data for sending you notifications, marketing communications and more general commercial communications at any time. (In practice, we will usually either ask you to explicitly agree in advance to our use of your personal data for these purposes, or will provide facilities within the website or within any emails sent to you through which you can opt‑out of the use of your personal data for these purposes).

For further information about your rights under the Data Protection Act, please visit the Data Protection Commissioner’s website at http://www.dataprotection.gov.uk.

9  Updating Your Information

If any of the personal information which we hold about you needs to be corrected or updated, please update it via the relevant website facility if possible or otherwise let us know using the contact details given below.

10  Third‑Party Websites

This website contains links to other websites. In particular, purchases of our products and services via this website may in future be handled through one or more third-party payment-processing services (details of which will be given on the relevant website pages if and where relevant).

All such non‑OpenBrace websites and third-party services are outside the scope of this privacy policy, and OpenBrace is not responsible for their privacy policies or practices, nor for any use of cookies that they might make.

11  Contact

If you have any questions about this privacy policy or our treatment of your personal data, please contact us via the OpenBrace website discussion forum, or by e‑mail at admin@openbrace.com, or by post at:

OpenBrace Limited
Flat 1
348 Kingsland Road
London E8 4DA
United Kingdom